For almost 75 years, St-Méthode Bakery in Quebec, Canada, has been a family business that makes a range of healthy breads. In constant evolution, the bakery wanted a management structure based on active supervision and optimized processes to support its growth, while at the same time ensuring that its core values continued to be embodied on a daily basis.
With this in mind, the bakery chose Proaction International’s UTrakk platform to empower its managers in the application of good management practices, including coaching and active supervision tours. The organization has gone paperless by adopting digital note-taking—including photos—and has benefited by stimulating better communication, coordination and collaboration across its operations.