Markem-Imaje has recently launched connected help-desk printer services that are designed to improve daily coding operations across printer fleets. Its services are called MiVista and has been tested and proven using an IoT platform developed with information gathered across over 17,000 software installations and over 4,000 printers used in manufacturing, according to the company.
The new services were developed for operational efficiency, continuous improvement and quick error resolution. The company states that with MiVista’s real-time visibility, printer alerts and automated risk monitoring there will be an increase in self-sufficiency.