Food safety is most important issue for processors, consumers
In a new global study from Underwriters Laboratories (UL), food manufacturers identified product safety as a top business priority, but the majority of consumers believe food manufacturers can do even more to earn their confidence. The study, Navigating the Product Mindset, explores the connections and contradictions between perceptions of consumers and food manufacturers on the issues of food safety, innovation, performance and sustainability. Global perceptions were collected from consumers and manufacturers in China, India, Germany and the US.
“Food manufacturers understand that product safety is imperative to the success of their business, but a significant opportunity remains to better demonstrate and communicate their commitment to boost consumer confidence,” says Hank Lambert, general manager of UL’s Global Food and Water Businesses. “This research demonstrates the importance of moving existing food safety management to the next level.”