It’s not uncommon to experience frustration in the manufacturing world when things don’t go well, when costs are higher and quality is lower than you’d like and when you can’t seem to meet your customers’ requirements. This frustration is often due to waste, such as rework or delays, found in any operation resulting in negative impacts to costs, quality and service. The good news is there are ways to address this waste.
In our organization, we are leveraging the CAPD (check, analyze, plan, do) process to address waste issues. See illustration on page 40.