Field Reports: Twin Pop processor finds cool solution with ERP-plus software
State-of-the-art software enables frozen novelty maker to lick product-tracking challenges.
The frozen novelty business is notorious for its tight profit margins. Even accurate, up-to-date information on ingredients, inventory and customer order can go a long way toward pushing dollars to the bottom line. Founded as a candy company in 1861, Ziegenfelder began manufacturing a six-flavor line of water-ice products for nationwide distribution 18 years ago. The company had divided its record tracking between a paper-based system designed in the 1940s and a DOS-based system—purchased in 1996—which could not address production information requirements. Management opted to convert to an ambitious software solution. CSB-System International’s turnkey software system, designed specifically for the food industry, was implemented in June of 2002. The ensuing advantages added so much to Ziegenfelder efficiencies and cost savings that the company was able to obtain complete return on its investment in less than one year.