Get more bang for your buck

April 3, 2006
/ Print / Reprints /
/ Text Size+
Educational programs that include food safety, sanitation and quality as part of worker safety training offer more protection and rewards for processors.

Statistics show that training programs aimed at ensuring worker safety and reducing the potential for injury not only successfully achieve these goals, but also reduce potential liability. So, shouldn't we take the same tack with our food safety, sanitation and quality programs? The food industry should consider food safety and sanitation training the same way it does worker safety training.

Unfortunately, many companies ignore worker education and training beyond what is shared with new employees during orientation. This is often a cursory review of plant hygiene and sanitation practices that is conducted not by the technical staff but human resources personnel. Including food safety, sanitation and quality during orientation is an excellent first step (but remember to continue education and training beyond orientation).

Your employee manual should review food safety issues and be read and signed by each employee. In so doing, you're offering yourself some level of protection:

1. The employee's signature indicates that he or she has read the materials.

2. The signature on the manual is something that a third party audit can see and it indicates that the company has informed the employee.

3. The manual shows that the company is cognizant of these issues and the need to address them with employees.

However, no matter how thorough your manual is, one question will prevail: Do employees understand what they have read and why the issues addressed in the manual (or any other training session) are important? This may be an area where a company could become liable. Ideally, liability should be a mandatory part of education for all staff. This includes not just the technical staff, but also those in marketing, sales and management.

Product liability focuses on the product. A company may be deemed liable if the product was unsafe or defective, and the defective product caused an injury. If your product resulted in illness or injury, you will be liable regardless of whether it met industry, company or international standards. So, why emphasize training? A well-trained and educated workforce can prevent problems and help ensure that your company will not receive other damages. For example, if an illness or injury was caused by a worker problem, the company may be considered to be at fault for failing to properly train the person doing the work. Training and education in food safety, hygiene and quality can protect your company and your products on several levels.

How do you know if the training program is effective? The most important point to consider is the worker. Food processors must remember that they are dealing with adult learners and educating and training adult learners requires a different approach. Programs for adult learners should be applicable and relevant to their jobs, short and focused, interactive, visual and fun. These programs should not only educate, but they should also motivate, enhance communication and be treated as a reward. One of the best ideas that can be incorporated into training and education programs is Dale's Cone of Experience. As you can see, the more you involve the employees, the more bang you'll receive for your buck.

Dale's Cone of Experience People generally remember:

10% of what they read
20% of what they hear
30% of what they see
50% of what they hear and see
70% of what they say or write
90% of what they say as they do something

Source: Wiman and Mierhenry, Educational Media.

Did you enjoy this article? Click here to subscribe to Food Engineering Magazine.

Recent Articles by Richard Stier, Contributing Editor

You must login or register in order to post a comment.



Image Galleries

Fabulous Food Plant: Paramount Citrus

Learn more about this fabulous food plant in Food Engineering's article, found here.


Burns & McDonnell project manager RJ Hope and senior project engineer Justin Hamilton discuss the distinctions between Food Safety and Food Defense as well as the implications for food manufacturers of the Food Safety Modernization Act.
More Podcasts


Food Engineering Magazine

Food engineering magazine 2014 april cover

2014 April

Catch a preview of the Powder and Bulk Show in this April 2014 edition of Food Engineering. Also, be sure to check out a coffee stick making a real stir and a major advancement in the the pet food industry.
Table Of Contents Subscribe


Food Authentication Using Bioorganic Molecules

This text provides critical tools and data needed to augment routine food analysis and enhance food safety by aiding in the detection of counterfeit, and potentially deleterious, foods.

More Products

Clear Seas Research

Clear Seas ResearchWith access to over one million professionals and more than 60 industry-specific publications,Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.

Food Master

Food Master Cover 2014Food Master 2014 is now available!


Where the buying process begins in the food and beverage manufacturing market. 

Visit to learn more.


FE recent tweets