Beyond its own Green Garden–branded products, it has developed a system exclusively designed to work with large-volume clients on custom formula duplication and product development. To meet these scaled-up demands, maintain high product quality and satisfy its customers, GreenGarden upgraded its old, under-performing, Excel-based statistical process control (SPC) system with Synergy 1000 SPC software from Zontec. The new SPC software automates the time-wasting tasks that the QA lab had to perform manually.
According to Quality Manager Sam Samia-Kalantari, with the old system, reports of analysis required importing the data into Excel, performing statistical calculations and creating charts, which were basic bell curves and run charts. Now, data collection, charting and reports are integrated into the system. The new system allows Samia-Kalantari to select the data and create the corresponding chart. The system represents a big improvement in the ability to manage and report the data. It also has been an effective tool for communicating and satisfying acceptability levels with the processor’s co-packing clients.