While it’s often been said that the shoemaker has no shoes for his own children, sometimes a similar thing can happen with a software company. Only in this case, InfinityQS, a supplier of data-driven enterprise quality management software, had an aging on-premises IT system, all crammed in together in the traditional “server room.”
But, sometimes a software firm’s experts expend more effort on helping their users—and rightly so—than taking some time out to look after their own computer and software systems. So when a series of power outages occurred in 2018 in the Fairfax, Virginia area, InfinityQS’ headquarters found itself without a phone system, internet and network servers. When your business is software, and you rely on all these systems working, having them all out at the same time means there is no positive cash flow.