Food and beverage manufacturers must be able to respond quickly and effectively to the recall of products deemed unsafe for the market, as the consequences for not doing so can have effects both legally and financially.

Precise control over food and beverage production is in the spotlight as health-conscious consumers are increasingly paying close attention to the ingredients and labeling of their products. So, to protect consumers, governments are closely regulating the traceability, manufacturing, and labeling of food and beverage products. Meanwhile, increased competition and narrow margins in food manufacturing are making efficient production essential in driving ROI and business viability.

Deli Brands of America supplies wholesalers, restaurants and steakhouses, food retailers and industrial customers with delicatessen meats, steaks, veal, pork, lamb and other specialties. Previously the company had used several manual systems—including Excel and Outlook—as well as many paper-based forms for operating its production facility. Unfortunately, this led to inaccurate data, time-consuming information retrieval and poor reports.