Food Engineering logo
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Food Engineering logo
  • NEWS
    • Latest Headlines
    • Manufacturing News
    • People & Industry News
    • Plant Openings
    • Recalls
    • Regulatory Watch
    • Supplier News
  • PRODUCTS
    • New Plant Products
    • New Retail Products
  • TOPICS
    • Alternative Protein
    • Automation
    • Cannabis
    • Cleaning | Sanitation
    • Fabulous Food Plants
    • Food Safety
    • Maintenance Strategies
    • OEE
    • Packaging
    • Sustainability
    • More
  • EXCLUSIVES
    • Plant Construction Survey
    • Plant of the Year
    • Sustainable Plant of the Year
    • State of Food Manufacturing
    • Top 100 Food & Beverage Companies
  • MEDIA
    • Podcasts
    • Videos
    • Webinars
    • White Papers
  • FOOD MASTER
  • EVENTS
    • Food Automation & Manufacturing Symposium and Expo
    • Industry Events
  • RESOURCES
    • Newsletter
    • Custom Content & Marketing Services
    • FE Store
    • Government Links
    • Industry Associations
    • Market Research
    • Classified Ads
  • EMAGAZINE
    • eMagazine
    • Archive Issue
    • Advertise
  • SIGN UP!
Manufacturing News

TECH FLASH

Survey reveals a ‘new normal’ when it comes to post recession shopping

Results of the survey reveal companies need to adopt a new approach.

By Jeremy Gerrard
June 11, 2014

Though the economy is on an uptick, recent data suggests consumers are careful not to forget the recession and are subsequently spending modestly at the grocery store.

In addition, brand loyalty among consumers is low, says Deloitte, which recently released the results of its 2014 American Pantry Study.

The survey began in January and included 4,024 respondents. Fifty-eight percent of the respondents were women. Most responders were between 30 and 59 years old while 62 percent said their household was two or smaller. The survey included 30 product categories and 376 brands.

According to Deloitte, the impact of the recession remains a constant in consumer’s minds, and this is now driving their behavior and brand choices.

For example, 79 percent of responders said the country is currently in a recession and 80 percent said the American economy has fundamentally changed.

Deloitte says consumers are getting smarter about where they shop and how they play the shopping game. While those identified the survey spectators (no change in shopping habits, least impacted by the recession) and sacrificial consumers (most likely to have taken income loss, resentful and disappointed about shopping compromises) went down, consumers who use resourcefulness to plan and manage their pantry as well as “super save” at the cash register went up.

In 2013, one of five consumers downgraded brands while 86 percent responded they have set brands they consider and then purchase whichever is on sale.

Knowing these things, Deloitte presented a strategy of where companies should focus. According to Deloitte, companies should embrace consumer resourcefulness and how it has impacted behavior.

In the same way, companies should optimize their portfolios and challenge each store brand’s value proposition from all sides. With the survey pointing out a “category blurring” among consumers considering brands, Deloitte says companies should use this as a strategy for growth.

To succeed in what Deloitte refers to as the “new normal,” the survey says companies should enhance digital engagement and consumer experience during the shopping process, narrowly target impulsive and price-sensitive shoppers, and move from a scattered to focused brand to evoke stronger loyalty.

Companies must still, however, be innovative and need to rethink objectives for new products and product extensions.

KEYWORDS: consumer trends food and beverage industry trends grocery

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Jeremy Gerrard was Food Engineering's Digital/Online Editor. He is a graduate of Auburn University with a degree in journalism. His previous work experience includes years spent as a reporter with the Daily Local News out of Chester County, PA. In addition to writing feature articles for Food Engineering, Jeremy covered the Dry Processing, Field Reports and People and Industry news sections.

Recommended Content

JOIN TODAY
to unlock your recommendations.

Already have an account? Sign In

  • 2025 Top 100 Food and Beverage Companies

    FOOD ENGINEERING’s 2025 Top 100 Food and Beverage Companies

    While sales were largely down under dynamic economic and...
    Top 100 Food & Beverage Companies
    By: Alyse Thompson-Richards
  • Bottling machine

    How Optical and X-Ray Inspection Supports Bottling Safety and Quality

    By transitioning from legacy single-technology systems to...
    Food Safety
    By: Dan McKee
  • Bread baking in oven

    The State of Food Manufacturing in 2025

    Food and beverage manufacturers are investing in...
    State of Food Manufacturing
    By: Alyse Thompson-Richards
Manage My Account
  • eMagazine
  • Newsletter
  • Online Registration
  • Manage My Preferences
  • Customer Service

More Videos

Popular Stories

The Campbell's Company logo

Campbell’s Terminates Exec Over Alleged Disparaging Comments

Frito-Lay logo

PepsiCo to Close Two Florida Facilities

alternative protein products

Alternative Protein in 2025: Key Trends and Technologies

State of Maufacturing 2025

Events

June 17, 2025

Refrigerated & Frozen Foods’ State of the Cold Chain

On Demand Kelley Rodriguez, Editor in Chief of Refrigerated & Frozen Foods, will be joined in this 60-minute webinar by industry experts to help unpack the latest research.

July 23, 2025

Decarbonizing Process Heat: What You Should Know and Next Steps

On Demand Driven by climate goals, business risk, client interest, and resilience considerations, food and beverage companies are increasingly turning their attention to decarbonizing their production processes.

View All Submit An Event

Products

Recent Advances in Ready-to-Eat Food Technology

Recent Advances in Ready-to-Eat Food Technology

See More Products

CHECK OUT OUR NEW ESSENTIAL TOPICS

Alternative ProteinAutomationCleaning/SanitationFabulous Food Plants

Food SafetyMaintenance StrategiesOEE

PackagingSustainability

Related Articles

  • Practice makes perfect, especially when it comes to food safety

    See More
  • delete

    Sweat the details: the small stuff isn’t so small when it comes to reputation

    See More
  • Industry survey reveals thousands of healthier product choices

    See More

Related Products

See More Products
  • Methods_food_products-2nd-Ed-Cover-415x600.jpg

    Methods for Developing New Food Products, Expanded Second Edition

  • Optimizing Social Media from a B2B Perspective

See More Products
×

Elevate your expertise in food engineering with unparalleled insights and connections.

Get the latest industry updates tailored your way.

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Food Master
    • Store
    • Want More
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • Newsletter
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2025. All Rights Reserved BNP Media.

Design, CMS, Hosting & Web Development :: ePublishing