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Setting a new record with a score of 91, the highest score ever recorded in the American Customer Satisfaction Index (ACSI), H. J. Heinz Company remains the leader in the food manufacturing segment for the sixth straight year.

A producer of wire-cut, deposit and rotary cookies, Traditional Baking completed an 18,000-sq.-ft. expansion at its Bloomington, CA, facility.

Lou Nieto joined ConAgra Foods as president of packaged meats and deli.

The National Uniformity for Foods Act (H.R. 4167) would create national, uniform food safety standards and warning requirements.

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The Department of Health and Human Services and USDA are reviewing public comments on new Dietary Guidelines for Americans.

Morningstar Foods, a division of Dean Foods, is investing $7 million in a 42,500-sq.-ft. storage center addition.

Irene Rosenfeld, former president of Kraft Foods' North American business, has been named chairman and CEO of Frito-Lay.

"I might not know how to operate your equipment. I might not be an expert in your field. But, I am an expert in breaking into your system's critical infrastructures."

"Got milk?" "Get a life!" These popular sayings may soon be replaced, at least in food and beverage operations circles, by a new mantra: Get an automation strategy.