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Automation

The Data Dilemma: Why AI Fails for Mid-Sized Food Processors

By Chao Yi
AI chip on a dark circuit board with glowing blue lines and orange bokeh.
Credit: Getty Images / mikkelwilliam
February 23, 2026

KEY TAKEAWAYS

  • AI is not a shortcut. Mid-sized food processors often view AI as a way to skip the painful system modernization, but bolting AI onto fragmented legacy systems often leads to failure.
  • The biggest barrier to AI success isn't the algorithm, but the disconnected data landscape where systems (ERP, MES, Excel) speak different languages.
  • To unlock the speed of AI, food processors must first invest in the "boring" work of standardizing and contextualizing their data to create a single source of truth. This is key in leveraging AI to drive FSMA 204 compliance and operational efficiency.


Mid-sized manufacturers operate in a constant state of tension. They face the same supply chain volatility and changing customer demands as their Fortune 500 counterparts, but they must navigate them with significantly less capital and IT resources. For them, the choices are often binary: invest in sustaining growth (e.g., new machines, new product lines, inventory) or invest in modernizing their technology landscape. It is rarely an easy decision. For food processors, that tension is compounded by a new regulatory clock: the FDA Food Traceability Rule (FSMA 204).

As the 2028 compliance deadline approaches, AI has appeared to many as the ultimate "silver bullet"— a way to achieve full end-to-end supply chain traceability and operational efficiency without the painful, multi-year slog of digital transformation. The hope is that AI will instantly map critical tracking events (CTEs) or optimize production schedules by simply "bolting on" a smart layer.

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However, the reality is much harsher. A recent MIT study suggests that a vast majority of generative AI pilot projects fail to deliver measurable financial returns. As someone who has built these solutions and advised executives on technology adoption, my view is that the technology itself is not overhyped — the premise is flawed. It is critical for manufacturers such as food processors to recognize that while AI has the potential to become the "turbocharger" of operations, that transformation rarely happens by simply bolting on use cases.


The Root Cause: The Tower of Babel

So, where does the actual fracture lie? Some might argue that the algorithms are to blame for inaccurate results. However, today’s AI models are incredibly capable and are continuously fine-tuned. The real failure point typically lies in what mid-market manufacturers feed these models: the data.

In a typical mid-sized manufacturing environment, the IT landscape is not a unified ecosystem; it is a hybrid patchwork of systems embodying different data models. You might have an MES on the shop floor tracking downtime, an ERP in the back office managing payments and a layer of "shadow IT," Excel spreadsheets, managing critical customer order statuses.

This creates a digital "Tower of Babel." Consider a processor with three plants:

  •  Plant A buys "Sweet Whey Powder"
  • Plant B buys "Whey Solids"
  • Plant C buys "Dry Whey"

To an AI model without context from harmonized data, these are three separate materials. If a food safety alert hits one specific supplier, the AI model cannot instantly correlate the risk across the entire enterprise because the data is inconsistent. The algorithm isn't "dumb” — it simply lacks a single source of truth.


Data Harmonization: The Needed Prerequisite

To deliver the expected value of AI, a shift in mindset is often required. Rather than viewing data harmonization as "extra" IT work, it is better viewed as the foundation for AI readiness. This exercise typically involves two specific actions:

  1. Harmonization: First, manufacturers need to baseline their data landscape to understand what distinct data sources and models exist today. From there, cleanup is essential to ensure data (whether master or transactional) is consistent across the entire system landscape.
  2. Contextualization: Raw data doesn’t generate business insights; it requires context. A sensor reading of "100°F" is just a number to an AI. It requires tags to determine: Is that 100°F normal for Product A or a critical failure for Product B?

By investing in this seemingly "boring" work, manufacturers can turn raw noise into meaningful, context-rich data that the AI layer can actually consume.


The Proof: Ingredient Optimization

Let’s examine a real-world scenario. A mid-sized processor wants to use AI for "spend optimization" which often is a critical value creation lever in the food processing industry. Once its ingredient data is harmonized, the AI model doesn't just see separate and unrelated purchases; it identifies that the company is buying the same base ingredient from five different vendors under different names.

The AI can then instantly flag opportunities to consolidate volume, negotiate better pricing and, most importantly, identify a secondary supplier if the primary one fails a safety audit. The strategic insight wasn't a magic trick by the algorithm; it was unlocked because the data finally spoke the same language.

The key takeaway for mid-sized food processors is clear: there are rarely shortcuts. Delivering tangible value from AI is exceptionally difficult if one simply adds a layer of bolt-on use cases. If you want the speed of the highway, paving the road (data harmonization) is the critical first step. In an era of strict regulatory oversight and thin margins, being “boring” — consistent, standardized and governed — is the ultimate competitive advantage.

KEYWORDS: artificial intelligence (AI) data collection data management

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Chao Yi is a technology executive with deep expertise in cloud ERP and manufacturing strategy. He currently serves as a vice president of product marketing at SAP. Prior to SAP, he was a project leader at Boston Consulting Group (BCG), advising U.S. manufacturers on digital transformation. The views expressed in this article are those of the author and do not necessarily reflect the position of his employer.

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