The term First Time Fix Rate (FTFR) indicates the percentage of the time that a system manufacturer is able to correct a customer’s equipment issue on the first visit, without the need for a return visit after obtaining additional expertise, information, or parts. For a company with a downed printer that is holding up production, the ability of a supplier to solve the problem quickly is a primary driver of customer satisfaction. As a result, FTFR is an important measurement of the quality of an equipment manufacturer’s service capability, which can in turn be a strong selling point for the company’s systems.
SGK Anthem, Vrijdag Premium Printing, Generous Minds, Neurensics, Kurz and Merck have teamed up as Packadore Collective to design and implement desirable and sustainable packaging solutions.
In today's food industry, a product's package is every bit as important as its contents. Today's packaging can be smart, embedded with technology that offers a range of functionality.
TopClip can topper is a recyclable solution that replaces the need for shrink wrap, the stretch film that is used to bundle and sell cans in one pack, and provides an option for substituting plastic with sustainably sourced paper-based packaging.
With a new process invention, a startup named W-Cycle has not only created a patented replacement for plastic, but a material that is totally compostable—from the earth and back to the earth.
Design Snapshot: PürCare Oral Mist utilizes a pre-measured sublingual aerosol that delivers the benefits of full-spectrum CBD through nano-sized particles.
Ventiv Design has developed cannabis packaging with sustainably sourced materials that are difficult to imitate, such as the Slider Box, made with hemp paper, and the Pinch Pump, made with post-consumer recycled plastic.